Frequently Asked Questions
The Guardian™ Connect Continuous Glucose Monitoring System (CGM) is Medtronic’s only system in the world that gives you insights and helps protect against lows and highs up to 60 minutes in advance!
60 minutes predictive alerts!
What would you do with 60 minutes advanced knowledge of your readings? Go to your child’s soccer game without worrying about their blood sugar? Maybe be ready for that important meeting? How about going out to dinner with friends and knowing where your blood sugar is at all times.
Whatever you have on the go, the Guardian™ Connect CGM System gives you the confidence to focus on your life and not your readings.
Getting started on the Guardian™ Connect System is easy!
If you are familiar with CGM systems and are looking to purchase one for yourself, visit shop.medtronicdiabetes.ca. You can purchase it directly from there.
If you are currently using a MiniMed™ 670G, another CGM or FGM platform, or want to explore your options using the New Guardian™ Connect CGM System, please call 1. and our Guardian™ Connect Sales Consultant will be able to help answer all of your questions.
I am seeing a warning message that my device is unsupported.
The warning message is there to indicate that the current system has not yet been fully tested or supported. While we cannot guarantee full app functionality until the release has been fully tested, clicking out of the warning message will enable the app to work. The warning message will not appear once we have fully tested the new app version. In the meantime, if you do experience any issues, please report them through our 24 Hour Technical Support Line.
My phone is prompting me to update my operating system. Should I update?
We recommend that you check our full compatibility list before updating your operating system. If it is not listed as compatible, we recommend not updating your operating system until we have tested and ensured full compatibility.